Support and General Enquiries

You'll find the answer to most support questions in our knowledge database. Check for known issues or maintenance periods on our Service Status page.

If you can't find the answer in our knowledge database, please use the form below. Fields marked with an asterisk are required.

Please note that for existing customers, you must provide either a domain name or username.

For urgent issues please use our urgent form.

Customer Information

Contact Information


Webcity Contact Details

Support: 1300 65 55 90

Fax: +61 2 8072 6890

Level 3, 62 Norwest Blvd
Baulkham Hills NSW 2153

All Correspondence to:
PO Box 7829
Baulkham Hills NSW 2153