Support and General Enquiries

You'll find the answer to most support questions in our knowledge database.

If you can't find the answer in our knowledge database, please use the form below. Fields marked with an asterisk are required.

Please note that for existing customers, you must provide either a domain name or username.

Support Hours:

We are available for support 24 hours a day, 7 days a week.

Urgent Issues:

Note: For urgent support issues, please use our urgent form.

Twitter:

Alternate Contact Option, also used during Outage periods
twitter.com/webcitysupport

Webcity Contact Details:

Phone: 1300 65 55 90

Fax: +61 2 9891 3277

Postal Address:
PO Box 245
PARRAMATTA NSW 2124
AUSTRALIA