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Webcity Contact Details

Support and General Enquiries

You'll find the answer to most support questions in our knowledge database.

If you can't find the answer in our knowledge database, please use the form below. Fields marked with an asterisk are required. Please note that for existing customers, you must provide either a domain name or username.

Existing Client?
Username:
Domain Name:
Your Name*:
Email Address*:
Category*:
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Details*:

Support Hours: Mon - Fri, 8:30AM to 10:00PM (AEST)
Urgent Issues: Note: For urgent support issues,
please use our urgent form
Phone: 1300 65 55 90
Fax: +61 2 9715 3244
Postal Address: PO Box 2050
BURWOOD NSW 2134
AUSTRALIA

What our customers are saying about us

"I want to thank you for completing this task for my client (Newspower Australia) so quickly, it was a pleasure to deal with you. I have a number of clients who are dissatisfied with their current programmers and continually ask me for a good alternative. I would be happy to send you more work in the future. Once again, thanks."

Alan Kaye

"As a small business owner, the key for my business is support and efficient response. The Webcity support team is well trained, prompt and extremely understanding of my lack of internet knowledge. The person who answers the phone is the one who can answer your questions. No 'on hold' and no department shuffle. Every request I have made has been answered promptly and in every case solved my concern."

James O'Loughlin
Leader Finance Pty Ltd

"Just like to thank you guys for the patience and professional help late on a friday arvo! Excellent work, I love the smell of victory!! To their boss: give the boys a raise, they are fantastic. Thanks again Dave and Marc."

Pete Anderson